Gartner® Recognizes MetricsHub for Robust and Scalable Metric Collection. Read more

Comprehensive Infrastructure Monitoring in BMC Helix

MetricsHub delivers deep, real-time insights into your infrastructure directly within BMC Helix. Monitor hardware health, system performance, and sustainability metrics across servers, storage, and network devices, so you can anticipate issues, control costs, and improve the efficiency of your data centers.

  • APC
  • Brocade
  • Cisco
  • Dell EMC
  • Eaton
  • Fujitsu Siemens
  • Hitachi
  • HP
  • Huawei
  • IBM
  • Juniper
  • Lenovo
  • Linux
  • NetApp
  • Nimble
  • Nvidia
  • Proxmox
  • Pure Storage
  • Raritan
  • Sun/Oracle
  • Supermicro
  • Synology
  • Windows
  • VMWare
  • APC
  • Brocade
  • Cisco
  • Dell EMC
  • Eaton
  • Fujitsu Siemens
  • Hitachi
  • HP
  • Huawei
  • IBM
  • Juniper
  • Lenovo
  • Linux
  • NetApp
  • Nimble
  • Nvidia
  • Proxmox
  • Pure Storage
  • Raritan
  • Sun/Oracle
  • Supermicro
  • Synology
  • Windows
  • VMWare

Unified Coverage Across 100+ Platforms

With over 250 prebuilt connectors, MetricsHub extends BMC Helix's visibility across a wide range of technologies:

  • Servers: Dell PowerEdge, Cisco UCS, Fujitsu PRIMERGY, HPE ProLiant, Lenovo ThinkSystem, IBM POWER, SuperMicro, and many more.
  • Systems & Hypervisors: Linux, Microsoft Windows, VMware, Proxmox.
  • Storage Systems: NetApp, Dell EMC, Hitachi, HPE 3PAR, Huawei OceanStor, IBM FlashSystem, Pure Storage, Synology, and more.
  • Network Devices: Cisco, Juniper, Arista, F5, HPE Aruba, Extreme Networks, and any MIB-2 compliant device.
  • Databases: Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database.
  • Other Devices: APC, Citrix NetScaler, Eaton, Raritan
Explore Supported Platforms

Ready-to-Use Alarm Policies for BMC Helix

System Performance & Resource Usage

Detect abnormal filesystem, memory, and network behavior, including disk saturation, low available memory, packet drops, network errors, and excessive paging activity.

Hardware Health & Availability

Be immediately alerted when hardware components are missing, degraded, or failing across compute, memory, storage devices, fans, power supplies, and other infrastructure components.

Predictive Failure & Device Reliability

Anticipate issues before they occur with early warnings on components at risk of failure, such as CPUs or disks reporting predictive failure, increasing error rates, or low remaining endurance.

Cooling & Environmental Monitoring

Identify cooling and environmental issues by detecting degraded or failed fans, low fan speed, and abnormal temperature or voltage conditions.

Storage Health & Capacity

Ensure storage reliability by monitoring degraded or failed disks, controllers, and logical disks, as well as LUN path availability and disk health indicators.

Network Connectivity & Errors

Get notified when network interfaces are down, not operating correctly, or experiencing abnormal error rates

Power Supply & Battery Health

Detect power-related issues early, including failed or degraded power supplies, missing components, and batteries with low or critical charge levels.

MetricsHub Connector Reliability

Be informed immediately if a MetricsHub connector fails, ensuring continuous visibility of your monitored infrastructure.

Key Features

Scalable Remote Monitoring

Monitor up to 1,000 systems from a single MetricsHub instance. Eliminate manual setup with fully automated provisioning and programmable configuration.

System Performance Monitoring

Track CPU, memory, filesystem, disk, and network performance on Linux and Windows to detect bottlenecks early and maintain smooth operations.

Hardware monitoring

Detect and predict failures in processors, memory modules, disks, network cards, controllers, power supplies, fans, temperature sensors, and more.

Storage Monitoring

Monitor health, capacity, and performance across disks, volumes, and controllers. Track I/O, latency, usage, endurance, and environmental data.

Database Monitoring

Observe query latency, I/O performance, cache efficiency, connection counts, memory usage, and error rates to optimize responsiveness.

Sustainability Insights

Track electricity usage and CO₂ emissions across your IT infrastructure. Optimize data center temperature to cut energy costs and reduce your environmental footprint.

Extensible Monitoring

Collect custom metrics through standard protocols (SNMP, SSH, WBEM, WMI, and more) to easily extend coverage to your specific cases.

AI Enabler

Connect any LLM to real-time infrastructure metrics through the MetricsHub MCP Server to assist administrators in problem resolution.

How MetricsHub Works

MetricsHub collects detailed health and performance metrics across your infrastructure, covering servers, storage systems, databases, and network devices, and pushes them to BMC Helix through the BMC Helix Exporter.

Effortless Integration in Just a Few Steps

Read the Integration Guide
Ensure 100% Project Success With MetricsHub® Support Desk

Need Help Setting up MetricsHub Enterprise?

Your subscription includes access to the MetricsHub Support Desk, our premium support service. Our experts are here to ensure a smooth deployment, from installation to advanced configuration. Whether you face an unexpected roadblock or just need best-practice guidance, we've got you covered.

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Additional Resources

Solution Brochure

Documentation

Knowledge Base